UI UX Case Study

UI UX Case Study

UI UX Case Study

RideOn: Your smart, affordable commute solution.

RideOn: Your smart, affordable commute solution.

RideOn: Your smart,

affordable commute solution.

Designed By - Omprakash K.

Designed By - Omprakash K.

Designed By - Omprakash K.

Context

Context

Context

Where Commutes Meet Innovation

Where Commutes Meet Innovation

Where Commutes Meet Innovation

Many people struggle with daily travel because of traffic, high fuel costs, and not having an easy way to move around for short distances. RideOn is designed to solve this by offering a simple and smart app that lets users rent electric cycles quickly. It helps save time, money, and reduces pollution, making daily travel easier and greener.



Many people struggle with daily travel because of traffic, high fuel costs, and not having an easy way to move around for short distances. RideOn is designed to solve this by offering a simple and smart app that lets users rent electric cycles quickly. It helps save time, money, and reduces pollution, making daily travel easier and greener.


Many people struggle with daily travel because of traffic, high fuel costs, and not having an easy way to move around for short distances. RideOn is designed to solve this by offering a simple and smart app that lets users rent electric cycles quickly. It helps save time, money, and reduces pollution, making daily travel easier and greener.



problem statement

problem statement

problem statement

Why Getting to the Destination Is Still Hard

Why Getting to the Destination Is Still Hard

Why Getting to the Destination Is Still Hard

People trying to travel short distances everyday deal with heavy traffic, rising transportation costs and lack of easy transport options and public transit is not always accessible or comfortable and many struggle with wasted time and frustration.

People trying to travel short distances everyday deal with heavy traffic, rising transportation costs and lack of easy transport options and public transit is not always accessible or comfortable and many struggle with wasted time and frustration.

People trying to travel short distances everyday deal with heavy traffic, rising transportation costs and lack of easy transport options and public transit is not always accessible or comfortable and many struggle with wasted time and frustration.

the solution

the solution

the solution

Bridging the Unfinished Journey

Bridging the Unfinished Journey

Bridging the Unfinished Journey

To address the challenges of daily short-distance travel, I propose an idea for creating a simple, user-friendly electric cycle rental app that:


  • Allows commuters to quickly locate nearby electric cycles using GPS

  • Enables easy unlocking of cycles through the app without physical keys

  • Offers flexible rental options such as pay-per-ride, daily, or monthly subscriptions

  • Provides real-time availability and cycle status to avoid delays


To address the challenges of daily short-distance travel, I propose an idea for creating a simple, user-friendly electric cycle rental app that:


  • Allows commuters to quickly locate nearby electric cycles using GPS

  • Enables easy unlocking of cycles through the app without physical keys

  • Offers flexible rental options such as pay-per-ride, daily, or monthly subscriptions

  • Provides real-time availability and cycle status to avoid delays


To address the challenges of daily short-distance travel, I propose an idea for creating a simple, user-friendly electric cycle rental app that:


  • Allows commuters to quickly locate nearby electric cycles using GPS

  • Enables easy unlocking of cycles through the app without physical keys

  • Offers flexible rental options such as pay-per-ride, daily, or monthly subscriptions

  • Provides real-time availability and cycle status to avoid delays


the story

the story

the story

Where the Journey Begins

Where the Journey Begins

Where the Journey Begins

I noticed that many people around me were struggling with short daily commutes stuck in traffic, spending too much on transport, or walking long distances. After talking to a few regular commuters, I realized there was a real need for a faster, cheaper, and easier way to travel short distances.


That’s when I came up with the idea for RideOn an app that lets people rent electric cycles quickly and affordably. I focused on designing a smooth and simple user experience that makes daily travel more convenient, cost-effective, and eco-friendly.




I noticed that many people around me were struggling with short daily commutes stuck in traffic, spending too much on transport, or walking long distances. After talking to a few regular commuters, I realized there was a real need for a faster, cheaper, and easier way to travel short distances.


That’s when I came up with the idea for RideOn an app that lets people rent electric cycles quickly and affordably. I focused on designing a smooth and simple user experience that makes daily travel more convenient, cost-effective, and eco-friendly.



I noticed that many people around me were struggling with short daily commutes stuck in traffic, spending too much on transport, or walking long distances. After talking to a few regular commuters, I realized there was a real need for a faster, cheaper, and easier way to travel short distances.


That’s when I came up with the idea for RideOn an app that lets people rent electric cycles quickly and affordably. I focused on designing a smooth and simple user experience that makes daily travel more convenient, cost-effective, and eco-friendly.



Project Overview

Project Overview

Project Overview

My Role





My Role





My Role





Solo Designer & Researcher




Solo Designer & Researcher




Solo Designer & Researcher




Tools




Tools




Tools




Figma, Google Docs




Figma, Google Docs




Figma, Google Docs




Project Duration





Project Duration





Project Duration





1 month




1 month




1 month




Project Timeline

Project Timeline

Project Timeline

Design thinking process

Design thinking process

Design thinking process

It is the iterative journey of understanding user needs and refining designs for seamless user interactions

It is the iterative journey of understanding user needs and refining designs for seamless user interactions

1. Empathize
I started by understanding the real problems people face during short daily commutes. I spoke with office-goers, students, and workers to learn about their struggles with traffic, transport costs, and last-mile travel.

2. Define
From this research, I defined the main problem: people need a fast, affordable, and easy way to travel short distances, especially from metro stations or bus stops to their destinations.

3. Ideate
I brainstormed different ideas and choose a smart solution an electric cycle rental app that people can use to quickly rent and ride a cycle without hassle.

4. Prototype
I designed app wireframes and user flows to show how the app would work from locating a cycle to unlocking, riding, and parking it easily.

5. Test
Performed self-testing through a step-by-step walkthrough to simulate user experience and identify pain points.




1. Empathize
I started by understanding the real problems people face during short daily commutes. I spoke with office-goers, students, and workers to learn about their struggles with traffic, transport costs, and last-mile travel.

2. Define
From this research, I defined the main problem: people need a fast, affordable, and easy way to travel short distances, especially from metro stations or bus stops to their destinations.

3. Ideate
I brainstormed different ideas and choose a smart solution an electric cycle rental app that people can use to quickly rent and ride a cycle without hassle.

4. Prototype
I designed app wireframes and user flows to show how the app would work from locating a cycle to unlocking, riding, and parking it easily.

5. Test
Performed self-testing through a step-by-step walkthrough to simulate user experience and identify pain points.



1. Empathize
I started by understanding the real problems people face during short daily commutes. I spoke with office-goers, students, and workers to learn about their struggles with traffic, transport costs, and last-mile travel.

2. Define
From this research, I defined the main problem: people need a fast, affordable, and easy way to travel short distances, especially from metro stations or bus stops to their destinations.

3. Ideate
I brainstormed different ideas and choose a smart solution an electric cycle rental app that people can use to quickly rent and ride a cycle without hassle.

4. Prototype
I designed app wireframes and user flows to show how the app would work from locating a cycle to unlocking, riding, and parking it easily.

5. Test
Performed self-testing through a step-by-step walkthrough to simulate user experience and identify pain points.



research

research

research

Primary Research Approach - RideOn

Primary Research Approach - RideOn

Primary Research Approach - RideOn

To understand the real challenges people face with daily short-distance travel, I conducted primary research using the following methods:


1. User Interviews
I interviewed 10+ daily commuters, including office workers, students, and metro users. I asked about their daily travel routines, the problems they face, and what kind of solution they would prefer.


2. Field Observations
I visited metro stations and nearby areas to observe how people commute after exiting the metro. I noted common behaviors, pain points, and how long it took to reach their final destination.


To understand the real challenges people face with daily short-distance travel, I conducted primary research using the following methods:


1. User Interviews
I interviewed 10+ daily commuters, including office workers, students, and metro users. I asked about their daily travel routines, the problems they face, and what kind of solution they would prefer.


2. Field Observations
I visited metro stations and nearby areas to observe how people commute after exiting the metro. I noted common behaviors, pain points, and how long it took to reach their final destination.


To understand the real challenges people face with daily short-distance travel, I conducted primary research using the following methods:


1. User Interviews
I interviewed 10+ daily commuters, including office workers, students, and metro users. I asked about their daily travel routines, the problems they face, and what kind of solution they would prefer.


2. Field Observations
I visited metro stations and nearby areas to observe how people commute after exiting the metro. I noted common behaviors, pain points, and how long it took to reach their final destination.


research

research

research

Target Audience

Target Audience

Target Audience

The RideOn app is designed for people who travel short distances daily and are looking for a faster, affordable, and eco-friendly way to commute. The main target users include:


  • Office Workers
    Professionals who travel between metro stations and workplaces and want to save time and avoid traffic.

  • College Students
    Students commuting to and from campuses who need a budget-friendly and flexible travel option.

  • Daily Metro and Bus Commuters
    People who regularly use public transport and need an easy solution for last-mile connectivity.

  • Delivery Personnel & Freelancers
    Individuals who move around the city for work and benefit from quick and cost-effective short rides.

The RideOn app is designed for people who travel short distances daily and are looking for a faster, affordable, and eco-friendly way to commute. The main target users include:


  • Office Workers
    Professionals who travel between metro stations and workplaces and want to save time and avoid traffic.

  • College Students
    Students commuting to and from campuses who need a budget-friendly and flexible travel option.

  • Daily Metro and Bus Commuters
    People who regularly use public transport and need an easy solution for last-mile connectivity.

  • Delivery Personnel & Freelancers
    Individuals who move around the city for work and benefit from quick and cost-effective short rides.

The RideOn app is designed for people who travel short distances daily and are looking for a faster, affordable, and eco-friendly way to commute. The main target users include:


  • Office Workers
    Professionals who travel between metro stations and workplaces and want to save time and avoid traffic.

  • College Students
    Students commuting to and from campuses who need a budget-friendly and flexible travel option.

  • Daily Metro and Bus Commuters
    People who regularly use public transport and need an easy solution for last-mile connectivity.

  • Delivery Personnel & Freelancers
    Individuals who move around the city for work and benefit from quick and cost-effective short rides.

swot analysis

swot analysis

swot analysis

Strengths

Strengths

Strengths

  • Affordable and flexible pricing with multiple subscription options

  • User-friendly mobile app for quick access and hassle-free experience

  • Great for short distances and last-mile connectivity


  • Reduces traffic congestion and helps save commuting time


  • Affordable and flexible pricing with multiple subscription options

  • User-friendly mobile app for quick access and hassle-free experience

  • Great for short distances and last-mile connectivity


  • Reduces traffic congestion and helps save commuting time


  • Affordable and flexible pricing with multiple subscription options

  • User-friendly mobile app for quick access and hassle-free experience

  • Great for short distances and last-mile connectivity


  • Reduces traffic congestion and helps save commuting time


swot analysis

swot analysis

swot analysis

Weaknesses

Weaknesses

Weaknesses

  • Maintenance and charging needs for electric cycles


  • Dependency on smartphone and internet access


  • Weather conditions may affect usage and demand

  • Potential misuse or damage to the cycles



  • Maintenance and charging needs for electric cycles


  • Dependency on smartphone and internet access


  • Weather conditions may affect usage and demand

  • Potential misuse or damage to the cycles



  • Maintenance and charging needs for electric cycles


  • Dependency on smartphone and internet access


  • Weather conditions may affect usage and demand

  • Potential misuse or damage to the cycles



swot analysis

swot analysis

swot analysis

Opportunities

Opportunities

Opportunities

  • Expansion to more cities and transit hubs

  • Partnerships with metro and public transport systems

  • In-app features like health tracking or gamification

  • Corporate plans for offices and institutions



  • Expansion to more cities and transit hubs

  • Partnerships with metro and public transport systems

  • In-app features like health tracking or gamification

  • Corporate plans for offices and institutions



  • Expansion to more cities and transit hubs

  • Partnerships with metro and public transport systems

  • In-app features like health tracking or gamification

  • Corporate plans for offices and institutions



swot analysis

swot analysis

swot analysis

Threats

Threats

Threats

  • Competition from other rental or mobility platforms

  • Theft or vandalism of public-use cycles


  • Fluctuations in user demand due to weather or holidays

  • High initial investment in infrastructure and cycle units


  • Competition from other rental or mobility platforms

  • Theft or vandalism of public-use cycles


  • Fluctuations in user demand due to weather or holidays

  • High initial investment in infrastructure and cycle units


  • Competition from other rental or mobility platforms

  • Theft or vandalism of public-use cycles


  • Fluctuations in user demand due to weather or holidays

  • High initial investment in infrastructure and cycle units


User persona

User persona

Rahul Mehta

Age: 30

IT Professional

Location: Urban area

Needs

A quick and affordable way to get from the metro station to his office.

A hassle-free app with a simple booking and payment process.

Availability of cycles near metro stations during peak hours.

Pain Points

Wasting 15–20 minutes daily waiting for autos or walking in traffic.

Lack of secure and consistent transport options for the last mile.

Surge pricing and unavailability of ride options during office hours.

Rahul Mehta

Age: 30

IT Professional

Location: Urban area

Needs

A quick and affordable way to get from the metro station to his office.

A hassle-free app with a simple booking and payment process.

Availability of cycles near metro stations during peak hours.

Pain Points

Wasting 15–20 minutes daily waiting for autos or walking in traffic.

Lack of secure and consistent transport options for the last mile.

Surge pricing and unavailability of ride options during office hours.

Rahul Mehta

Age: 30

IT Professional

Location: Urban area

Needs

A quick and affordable way to get from the metro station to his office.

A hassle-free app with a simple booking and payment process.

Availability of cycles near metro stations during peak hours.

Pain Points

Wasting 15–20 minutes daily waiting for autos or walking in traffic.

Lack of secure and consistent transport options for the last mile.

Surge pricing and unavailability of ride options during office hours.

User persona

User persona

Ananya Roy

Age: 20

University Student

Location: Urban area

Needs

A cheap and easy way to get to college on time.

An app with a fast booking experience and student-friendly pricing.

A safe and light vehicle she can ride in her college area.

Pain Points

No clear info about ride cost before booking.

Uncertainty about cycle battery status before starting the ride.

Doesn’t always know where to find the nearest available cycle.

Ananya Roy

Age: 20

University Student

Location: Urban area

Needs

A cheap and easy way to get to college on time.

An app with a fast booking experience and student-friendly pricing.

A safe and light vehicle she can ride in her college area.

Pain Points

No clear info about ride cost before booking.

Uncertainty about cycle battery status before starting the ride.

Doesn’t always know where to find the nearest available cycle.

Ananya Roy

Age: 20

University Student

Location: Urban area

Needs

A cheap and easy way to get to college on time.

An app with a fast booking experience and student-friendly pricing.

A safe and light vehicle she can ride in her college area.

Pain Points

No clear info about ride cost before booking.

Uncertainty about cycle battery status before starting the ride.

Doesn’t always know where to find the nearest available cycle.

Project's Goal

Project's Goal

Project's Goal

One Tap to a Smoother Journey

One Tap to a Smoother Journey

One Tap to a Smoother Journey

To create an easy-to-use electric cycle rental app that helps daily commuters save time, reduce travel costs, and avoid traffic by offering a fast, eco-friendly way to complete short-distance journeys.


The goal is to improve last-mile connectivity for people who rely on metro and public transport by providing a convenient option right at their fingertips.




To create an easy-to-use electric cycle rental app that helps daily commuters save time, reduce travel costs, and avoid traffic by offering a fast, eco-friendly way to complete short-distance journeys.


The goal is to improve last-mile connectivity for people who rely on metro and public transport by providing a convenient option right at their fingertips.



To create an easy-to-use electric cycle rental app that helps daily commuters save time, reduce travel costs, and avoid traffic by offering a fast, eco-friendly way to complete short-distance journeys.


The goal is to improve last-mile connectivity for people who rely on metro and public transport by providing a convenient option right at their fingertips.



task flow

task flow

task flow

user flow

user flow

user flow

information architecture

information architecture

information architecture

Sketching

Sketching

Sketching

wireframes

wireframes

wireframes

Design system

Design system

Design system

Typography -

Typography -

Typography -

Inter

Inter

Inter

RideOn

RideOn

RideOn

Inter was chosen for its clean, modern look and high readability on screens. It keeps the design simple, clear, and user-friendly, aligning perfectly with the app’s digital-first experience.

Inter was chosen for its clean, modern look and high readability on screens. It keeps the design simple, clear, and user-friendly, aligning perfectly with the app’s digital-first experience.

Inter was chosen for its clean, modern look and high readability on screens. It keeps the design simple, clear, and user-friendly, aligning perfectly with the app’s digital-first experience.

Regular

Regular

Regular

A B C D E F G H I J K L M N O P Q R S T U V W X Y Z

A B C D E F G H I J K L M N O P Q R S T U V W X Y Z

A B C D E F G H I J K L M N O P Q R S T U V W X Y Z

A B C D E F G H I J K L M N O P Q R S T U V W X Y Z

A B C D E F G H I J K L M N O P Q R S T U V W X Y Z

A B C D E F G H I J K L M N O P Q R S T U V W X Y Z

R

R

R

Medium

Medium

Medium

R

R

R

SemiBold

SemiBold

SemiBold

R

R

R

Bold

Bold

Bold

10 px

10 px

10 px

12 px

12 px

12 px

14 px

14 px

14 px

16 px

16 px

16 px

20 px

20 px

20 px

24 px

24 px

24 px

36 px

36 px

36 px

R

R

R

Colors

Colors

Colors

#EEE5DA

#EEE5DA

#262424

#262424

#000000

#000000

#55FF42

#55FF42

#FFFFFF

#FFFFFF

Grid Layout

Grid Layout

Grid Layout

Columns: 4

Columns: 4

margin: 20

margin: 20

Gutter: 20

Gutter: 20

412 px

412 px

412 px

917 px

917 px

917 px

Final Designs

Final Designs

Final Designs

Onboarding Screens

Onboarding Screens

Home Screen

Home Screen

Designed for speed,

Designed for speed,

Designed for speed,

built for simplicity.

built for simplicity.

built for simplicity.

Find a Ride

Find a Ride

Book a Ride

Book a Ride

Ride Navigation

Ride Navigation

all screens

all screens

Prototype

Prototype

For the full experience, go full screen let the design breathe and the journey unfold!

For the full experience, go full screen let the design breathe and the journey unfold!

conclusion

conclusion

conclusion

Unlocking convenience for your everyday commute.

Unlocking convenience for your everyday commute.

Unlocking convenience for your everyday commute.

RideOn is designed to solve real problems faced by daily commuters like traffic, time loss, and high travel costs by offering a smart, eco-friendly electric cycle rental solution. It makes short-distance travel easier, quicker, and more affordable.

RideOn is designed to solve real problems faced by daily commuters like traffic, time loss, and high travel costs by offering a smart, eco-friendly electric cycle rental solution. It makes short-distance travel easier, quicker, and more affordable.

RideOn is designed to solve real problems faced by daily commuters like traffic, time loss, and high travel costs by offering a smart, eco-friendly electric cycle rental solution. It makes short-distance travel easier, quicker, and more affordable.

Learnings

Learnings

Learnings

Designs, Discoveries, and Growth

Designs, Discoveries, and Growth

Designs, Discoveries, and Growth

Understanding Users Behavior is Crucial
Watching real commuters revealed needs and frustrations surveys missed, like fast access and last-mile issues.

Keep Design Simple
Users want quick, easy experiences, so focusing on key actions is essential.


Iteration is the Key to Progress
Testing prototypes showed gaps early ideas missed—staying flexible and refining is crucial.




Understanding Users Behavior is Crucial
Watching real commuters revealed needs and frustrations surveys missed, like fast access and last-mile issues.

Keep Design Simple
Users want quick, easy experiences, so focusing on key actions is essential.


Iteration is the Key to Progress
Testing prototypes showed gaps early ideas missed—staying flexible and refining is crucial.



Understanding Users Behavior is Crucial
Watching real commuters revealed needs and frustrations surveys missed, like fast access and last-mile issues.

Keep Design Simple
Users want quick, easy experiences, so focusing on key actions is essential.


Iteration is the Key to Progress
Testing prototypes showed gaps early ideas missed—staying flexible and refining is crucial.



scope of improvements

scope of improvements

scope of improvements

Improving the Ride Ahead

Improving the Ride Ahead

Improving the Ride Ahead

Smart Docking system:

A Smart Docking System is an intelligent parking and locking infrastructure that securely manages the physical and digital aspects of bike parking, charging, and availability all in real-time.


Ride Scheduling Feature:

Allow users to pre-book cycles for a specific time, especially during peak hours. This can reduce uncertainty and improve planning.


Partnership with Local Businesses:

Collaborate with cafés, gyms, or co-working spaces to offer discounts or parking benefits for RideOn users. This promotes the local economy and app usage.




Smart Docking system:

A Smart Docking System is an intelligent parking and locking infrastructure that securely manages the physical and digital aspects of bike parking, charging, and availability all in real-time.


Ride Scheduling Feature:

Allow users to pre-book cycles for a specific time, especially during peak hours. This can reduce uncertainty and improve planning.


Partnership with Local Businesses:

Collaborate with cafés, gyms, or co-working spaces to offer discounts or parking benefits for RideOn users. This promotes the local economy and app usage.



Smart Docking system:

A Smart Docking System is an intelligent parking and locking infrastructure that securely manages the physical and digital aspects of bike parking, charging, and availability all in real-time.


Ride Scheduling Feature:

Allow users to pre-book cycles for a specific time, especially during peak hours. This can reduce uncertainty and improve planning.


Partnership with Local Businesses:

Collaborate with cafés, gyms, or co-working spaces to offer discounts or parking benefits for RideOn users. This promotes the local economy and app usage.



Thank You!

Thank You!

Thank You!

- a note of gratitude for you, the reader!

- a note of gratitude for you, the reader!

- a note of gratitude for you, the reader!